Return Policy
So here is everything you need to know regarding Returns / Exchanges / Refunds.
Size doesn’t fit too well?
If you’d like a Return or Exchange, here are the conditions:
- Exchanges/returns are eligible within 5 days (Colombo) and 7 days (Outstation) after receiving the package.
- If the item you want to exchange is out of stock, we will exchange it according to available stock at the time.
- Products are eligible only if they are unused, unworn, unwashed, undamaged, with all labels/tags intact and in original packaging.
- Return shipping cost is borne by the customer. If the mistake is on our side, we will gladly exchange the item.
- Items not meeting these standards cannot be processed for return/exchange.
How to return
- Ensure the return standards above are met.
- Send the item to our warehouse: 242/m Neelammahara, Boralasgamuwa.
- Once received, our agent will call you regarding the return.
- We will then return your item to your location.
Customer Care
Tel: +94 75 799 2811